Frequently Asked Questions

FAQs

RUNAKAY Brand

RUNA-human being and –KAY- Universe- is a Quechuan expression which makes reference to live in contact with the Earth and give thanks for her fruits. It goes beyond being aware of what you eat, it’s about honouring and transforming nature into something healthy, modern and authentic.

The entire RUNAKAY range is produced in Spain and holds all the relevant organic and vegan certificates. Our team is passionately committed to people’s health and well-being.

Yes, all RUNAKAY products are certified organic.

Our organic inspections and certificates are the endorsement for customers that we comply with European regulations on organic production regulations, which also protect the terms used in labelling. In other words, only organic certified products can refer to the terms eco-bio or organic, which have the same meaning.

Our packaging is recyclable. That’s why we encourage you to realise the importance of recycling properly in order to better manage the waste that we all generate and minimise our impact on our planet, the amazing home where we all live. As we always say at RUNAKAY: it’s your responsibility; it’s your choice.

RUNAKAY Products

NO, none of the ingredients that we use in the production of RUNAKAY products are genetically modified, nor do they contain GMOs.

The use of genetically modified organisms (GMOs), or genetic-engineering modified products (GI) is not allowed for the production, manufacturing and commercialization of eco-friendly products, according to EU Regulation No. 2018/848 , which states their incompatibility with the eco-friendly methods of production.

Almond: All the smoothies contain almonds, as do the cocoa & banana, coffee, banana & mango and matcha tea ice creams.

Soya: The stracciatella ice cream contains soya.

Runakay drink bottles must be shaken before being served. Shaking a product is a physical method which substitutes the use of additives and keeps the particles in suspension. After shaking the bottle lightly, these particles are easily restored.

Once opened, Runakay drinks are safe to consume within the next 3 days if kept in the refrigerator, although, for maximum precaution, the label states just one day.

RUNAKAY smoothies do not contain additives and their two-year shelf life is thanks solely to heat treatment.

This heat treatment is similar to the bain-marie that our grandparents would use to preserve jams and other natural products in the pantry for around two years, back in the time when there were no fridges.

RUNAKAY ice creams can be stored in the freezer for up to 1½ years.

Make sure they’re kept at -18°C while in your freezer.

And when you’re about to eat them, take them out ten minutes beforehand so that they’re between -12°C and -14°C. And get ready to enjoy and feel great at the same time!

Nutrition

All our products are eco-friendly and they are manufactured with no animal products, thus, they are specially recommended for vegetarians and vegans.

We have a V-label certificate: https://www.v-label.eu/es/v-label

“The V-Label is an internationallyrecognised, registered symbol forlabellingvegan and vegetarianproducts and services. Forconsumers, itis a simple and reliableguide to helpthemwhenthey are shopping. Withthe V-Label, companiespromotetransparency and clarity. Withthe V-Label, companieshelp to promotetransparency. Standardisedcriteria and inspectionsensurethatthe V-Labelis a uniqueseal of qualityforvegan and vegetarianproducts and services all across Europe.”

We guarantee Runakay products are lactose-free and suitable for lactose-intolerant people. The ingredient specifications of all our products state they are lactose-free.

We guarantee all Runakay products are gluten free and that statement is clearly highlighted on the label of the product.